Please Note:

Course Detail

HS040 - Mental Health First Aid

The course will:

Give a deeper understanding of the issues that impact on and relate to people's mental health.
Teach practical skills that can be used every day, including being able to spot the signs and symptoms of mental health issues and feel confident guiding people towards appropriate support.
Independent research and evaluation shows that taking part in an MHFA course:

Raises awareness and mental health literacy
Reduces stigma around mental ill health and feel confident guiding people towards appropriate support
Boosts knowledge and confidence in dealing with mental health issues
Encourages people to start a conversation with a person who may be experiencing a mental health issue
Promotes early intervention which enables recovery.
Duration: 2 days

Certification: Everyone who attends the course will receive a copy of the MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will also receive a certificate to confirm that you are a trained Mental Health First Aider.

Suitability: This course is open to all QMUL permanent staff who wish to gain knowledge on how to identify, understand and help someone who may be experiencing a mental health issue. Places will be prioritised based on individual’s roles. MHFA will not teach you to be a therapist, but it will teach you to listen, reassure and respond, even in a crisis – and even potentially stop a crisis from happening. To learn more about the duties and the role of a QMUL mental health first aider, please visit:

Requalification / Refresher: There is currently no refresher training for this course, however it is recommended that mental health first aiders attend at least two out of four support sessions organised by the Health and Safety Directorate each year.


By the end of this course, participants should be able to:

  • Recognise signs and symptoms of mental ill health
  • Provide initial help
  • Guide the person towards appropriate professional help
  • Be mindful of their own wellbeing

Provided by: Health and Safety


Dates: Tuesday 4 February 2020 - Wednesday 5 February 2020

Venue: Queens W206 (ME), Queen's Building, Mile End

Time: 09:00 - 17:00


  • Miss M Vagg
  • Mrs S Mason
Bookings: To book a space, please complete the Accredited Course Request Form [DOC 32KB]. The form will need to be signed by the applicant’s line manager and emailed to the Health & Safety Directorate help desk at

Should you need to cancel your place on the course for any reason, please contact the Health & Safety Directorate help desk at Please check the non-attendance policy and possible penalties for non-attendance at

External organisations: This course is open to external organisations. Please note that our courses are geared towards QMUL arrangements and there is normally a fee chargeable. Please complete the training request form available here and email it to

Further Information: If you require any further details please contact the Health & Safety Directorate at